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limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement, that
have such special equipment, can read the information if they
have access to the vehicle or the EDR. Ford Motor Company and
Ford of Canada do not access event data recorder information
without obtaining consent, unless pursuant to court order or
where required by law enforcement, other government authorities
or other third parties acting with lawful authority. Other parties
may seek to access the information independently of Ford Motor
Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCchapter for more information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
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SAFETY PRECAUTIONS
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel“no cap” fuel
system), do not refuel until the sound stops. Otherwise, fuel may spray
out, which could cause serious personal injury.
WARNING:Automotive fuels can cause serious injury or death if
misused or mishandled.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is pumped
into an ungrounded fuel container.
WARNING:Fuel ethanol and gasoline may contain benzene,
which is a cancer-causing agent.
WARNING:When refueling always shut the engine off and never
allow sparks or open flames near the filler neck. Never smoke
while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
Observe the following guidelines when handling automotive fuel:
•Extinguish all smoking materials and any open flames before refueling
your vehicle.
•Always turn off the vehicle before refueling.
•Automotive fuels can be harmful or fatal if swallowed. Fuel such as
gasoline is highly toxic and if swallowed can cause death or permanent
injury. If fuel is swallowed, call a physician immediately, even if no
symptoms are immediately apparent. The toxic effects of fuel may not
be visible for hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
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AUTOMATIC TRANSMISSION
WARNING:Always set the parking brake fully and make sure the
gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
Your vehicle has been designed to improve fuel economy by reducing fuel
usage while coasting or decelerating. When you take your foot off the
accelerator pedal and the vehicle begins to slow down, the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived as
a light to medium braking sensation when removing your foot from the
accelerator pedal.
P (Park)
This position locks the transmission and prevents
the front wheels from turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and securely latch it in P (Park)
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
PRNDL
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FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Turn the ignition off and wait approximately 10 seconds.
2. Turn the ignition on.
3. Repeat steps 1 and 2 to re-enable fuel pump.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
Preparing Your Vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm soft shifts, firm shifts or both. This operation
is considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1. Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
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Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more), fuel
may deteriorate due to oxidation. Add a quality gas stabilizer product to
the vehicle fuel system whenever actual or expected storage periods
exceed 30 days. Follow the instructions on the additive label. The vehicle
should then be operated at idle speed to circulate the additive
throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
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WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services immediately
to avoid delayed response time which could increase the risk of serious
injury or death after a crash. If you do not hear 911 Assist within five
seconds of the crash, the system or phone may be damaged or
non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
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To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:

SYNC provides a short window of time (about 10 seconds) to cancel the
call. Failure to cancel the call results in SYNC attempting to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
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911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
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Emission control system .......... 185
End user license agreement .... 470
Engine ................................ 357–358
cleaning ................................... 318
fail-safe cooling ....................... 297
idle speed control ................... 305
lubrication specifications ....... 359
refill capacities ........................ 359
service points .................. 290, 292
Engine block heater ................. 177
Engine oil
checking and adding .............. 293
dipstick .................................... 293
filter, specifications ................ 363
refill capacities ........................ 359
specifications .......................... 359
Event data recording .................. 12
Exhaust fumes .......................... 177
F
Fail safe cooling ........................ 297
Fleet MyKey programming ........ 67
Flexible Fuel Vehicle (FFV) .... 179
Floor mats ................................. 261
Fluid capacities ......................... 359
Four-Wheel Drive vehicles
driving off road ....................... 194
Freezer ...................................... 172
Fuel
cap ........................................... 183
capacity ................................... 359
choosing the right fuel ........... 180
filler funnel ............................. 181
filling your vehicle with fuel .. 183
filter, specifications ........ 304, 363
fuel pump shut-off .................. 265
octane rating ........... 180, 357–358running out of fuel ................. 181
safety information relating to
automotive fuels ..................... 179
Fuel - flex fuel vehicle (FFV)... 179
Fuses .................................. 277–278
G
Gas cap (see Fuel cap) ............ 183
Gauges ....................................... 108
H
Hazard flashers ......................... 264
HD Radio™ ............................... 409
Headlamps
aiming ...................................... 310
bulb specifications .................. 314
flash to pass .............................. 92
high beam ........................... 92, 94
replacing bulbs ....................... 312
Head restraints ......................... 143
Heated steering wheel .............. 455
Heating ...................................... 136
Help ............................................ 454
Homelink wireless control
system ........................................ 163
Home screen ............................. 394
Hood .......................................... 288
How to use voice commands ... 400
I
Ignition ............................... 357–358
Illuminated visor mirror ........... 105
Information displays ................. 114
Infotainment display ................. 398
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